At Shagun Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our store, website, or services.
Effective Date: 21/04/2026
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, shipping/billing address
- Order Details: Products purchased, payment details (processed securely via third-party providers)
- Technical Data: IP address, device type, browser information (for website use)
- Communication Data: Messages or inquiries you send to us
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and confirmations
- Improve our products and services
- Send promotional offers (only if you opt in)
Sharing of Information
We do not sell your personal data. However, we may share your information with:
- Payment gateway providers, like Razorpay (for secure transactions)
- Delivery and logistics partners, like Shiprocket (for order fulfillment)
- Service providers (such as website hosting or analytics tools)
Data Security
We take reasonable steps to protect your information through:
- Secure systems and restricted access
- Trusted third-party services for payments
- Regular monitoring of our systems
However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us through any means.
Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Effective Date - 21/04/2026